Frequently Asked Questions

How do know which lashes are right for my eyes?

Determining the suitable lashes for your eyes requires considering your eye shape and desired appearance. Our lash sets offer distinct styles that cater to both natural everyday looks and glamorous night outs. Consult our Lash Guide for in-depth information on each style and find your perfect lashes!

Will magnetic lashes damage my own eyelashes?

Magnetic lashes, when used correctly, pose no risk of damage to your natural lashes. Unlike lash extensions or cluster lashes, they adhere to your eyelid instead of your own lashes, ensuring the safety and integrity of your lashes.

Are magnetic lashes safe?

Magnetic lashes are perfectly safe to use. They are actually safer than traditional false eyelashes as no glue or adhesive is involved.

What are the benefits of magnetic lashes?

Did you know that magnetic lashes can actually help your natural lashes grow? That's right! Magnetic lashes stimulate the growth of your natural lashes by providing them with a gentle massage every time you put them on. In addition to being good for your lash health, this also means that your magnetic lashes will look even better over time!

How do I remove my Aviana lashes?

Remove the lashes by gently gliding your finger over the top layer where the magnet is located to separate it from the bottom layer. Repeat for both magnets on both eyes and remove them from your face. Then place the top layer on top of the bottom layer again and store in the original case. Please refer to this "How to Remove" section for a tutorial on this.

Can I curl my Aviana lashes?

We recommend tilting the applicator upwards when applying the lashes in order to give them a more curled look. Please refer to the "How to Apply" section for a tutorial on this. Aviana lashes are made with a soft magnetic, so be cautious when using an eyelash curler on the lashes, avoid curling too close to the magnets. 

Where do I store my lashes?

In order to preserve the quality of your lashes for as long as possible, we highly recommend storing your Aviana lashes in the original case that they come in. Place the magnets on the lashes alongside the magnetic lining inside the case. Try to line it up as close as possible so that the lashes are pressed up against the centre piece. This will help to keep the shape of the lashes and protect them from dust, dirt, and damage, so that you can maximize the number of uses!

How many times can I wear my Aviana lashes?

The lash sets have a lifespan of 300+ uses. They are typically worn for six months to a year on average.

How do I clean my Aviana lashes?

You may cleanse your lashes using any oil/alcohol free products. 

What is your return policy?

For returns and other questions regarding the sets, please contact and we will get back to you in a timely manner.

Do you ship internationally?

Yes! International shipping fees are additional fees onto the purchase.